At Anuju Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (anuju.com) and our related services, including flight bookings, hotel reservations, car rentals, tours, transfers, and visa assistance.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect When you interact with Anuju.com, we may collect the following types of information: Personal Information: Full name, email address, phone number, billing details, passport or ID information (for bookings/visa assistance). Booking Details: Flight, hotel, car rental, and tour preferences, travel dates, and passenger information. Payment Information: Credit/debit card details or other payment methods (processed securely via third-party payment providers). Technical Information: IP address, browser type, device information, cookies, and usage data. Communications: Messages sent to us via email, forms, or customer support channels.
2. How We Use Your Information We use your information to: Process bookings and deliver travel-related services. Communicate booking confirmations, invoices, and travel updates. Provide customer support and respond to inquiries. Improve our website, services, and user experience. Send promotional offers, newsletters, or travel updates (you may opt out at any time). Comply with legal and regulatory requirements.
3. Sharing of Information We may share your information with: Travel partners and suppliers (airlines, hotels, car rental companies, tour operators) to fulfill bookings. Payment processors to complete transactions securely. Service providers who support our operations (IT, hosting, analytics, customer support). Government authorities or law enforcement when required by law. We do not sell, rent, or trade your personal data to third parties.
4. Data Retention We retain your personal information only as long as necessary to: Fulfill your bookings and provide services. Comply with legal, tax, and regulatory obligations. Resolve disputes and enforce agreements.
5. Cookies and Tracking Anuju.com uses cookies and similar tracking technologies to: Enhance site functionality. Analyze site traffic and performance. Personalize content and offers. You may control or disable cookies in your browser settings, but this may affect site functionality.
6. Security of Your Data We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights As a user, you have the right to: Access the personal information we hold about you. Request correction of inaccurate or incomplete data. Request deletion of your personal data, subject to legal requirements. Withdraw consent for marketing communications at any time. To exercise your rights, contact us at info@anuju.com.
8. International Data Transfers Because we work with global travel suppliers, your data may be transferred and stored outside Nigeria. By using our services, you consent to these transfers, subject to adequate safeguards.
9. Children’s Privacy Anuju.com does not knowingly collect personal data from children under 18 years of age. If we become aware of such data being collected, we will delete it immediately.
10. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. Updates will be posted on this page with a revised effective date.
11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📍 Address: 14 Oladipo Diya St, Gudu, Abuja, Nigeria
📞 Phone: +234 201 887 0095
📧 Booking inquiries: bookings@anuju.com
📧 Other inquiries: info@anuju.com
